Certified Pre-Owned Vehicle Repair Certified Pre-Owned dealers are authorized to perform cross line warranty repairs on Chevrolet, Buick, Pontiac, GMC and Saturn vehicles regardless of the dealerships new vehicle franchise. If an entire vehicle has been repainted or either half of the unit as described in the above zones, the unit will not qualify for certification Interior No missing or loose components Seats/Door Panels No tears, cuts, rips, burns, cracks, stains, scuffs, significant wear or significant fading Carpets (includes mats) No cuts, rips, visible burns, stains, significant wear or significant fading Dash/Controls No cracks, scratches, burns, stains, significant wear or significant fading HVAC Proper operation in all modes, dash vents for airflow and adjustment Luggage Compartment No cuts, rips, visible burns, stains, significant wear or significant fading, spare tire is properly inflated and stored, and all tools present and are secured, proper winch and air compressor operation where applicable Other (headliner, visors, package shelf, etc.) Following are average per-mile costs as determined by AAA and the composite average cost for three, February 10, 2015 MEMORANDUM FOR: EDWARD F. PHELAN, JR. VICE PRESIDENT, DELIVERY OPERATIONS E-Signed by Robert Batta VERIFY authenticity with e-sign FROM: SUBJECT: Robert J. Batta Deputy Assistant Inspector, The following maintenance schedule was arranged using information from GM, OEM manufacturers and personal experience. Failure of or damage to components requiring replacement or repair due to vehicle use, wear, exposure, or lack of maintenance is not covered. The Service Manager, Used Car Manager and Service Technician must sign and date the 172 Point Inspection & Reconditioning Checklist. Vehicles manufactured for use and sold in Canada are ineligible as CPO Units. Mazda North American Operations Certified Pre-Owned Operations Guide (Version 5) 4. CONTINUING COVERAGE FOR YOUR NEW, USED, OR CERTIFIED PRE-OWNED MINI. For further information, consult your GM Service Policies and Procedures manual. The following are REQUIRED steps in completing the sales process: Provide the customer with copies of the following documents at time of vehicle delivery: o 172 Point Inspection & Reconditioning o Customer Satisfaction Guarantee o Warranty Verification Card o OwnerCare Booklet o Vehicle History Report (VHR) o Customer Acknowledgment Form (Maintenance Plan) Dealer must maintain copies of all documentation in vehicle deal jacket or dealership records. 26, 27 Warranty Activation Until a vehicle is reported as sold in CUIS, the certification and warranty will not appear in Global Warranty Management or IVH. Cadillac Certified Pre-Owned Program Car Buying Autotrader - October 26, 2020 Cadillac's new certified pre-owned warranty extends coverage to 100,000 miles but covers fewer items and adds a $50 deductible for repairs. Alarms Aftermarket alarms are authorized, provided a key fob is available. Find your perfect car with Edmunds expert and consumer car reviews, dealer reviews, car comparisons and pricing tools. 11/12 2012 Hyundai Motor America NOT ALLOW THE, Tallahassee Auto Auction Policy Guide General Policies Thank you for making Tallahassee Auto Auction your auction of choice. III. Third Party Provider Services Dealers may choose to contract with a third-party provider for services that include but may not be limited to: collect and transfer used inventory data, take and upload multiple photos, print Certified Pre-Owned Window Labels and Buyers Guides, and export Certified Pre-Owned vehicle data to CUIS via the automated certification feed. TERRITORIES AND POSSESSIONS ECEPT PUERTO RICO 2016 / WARRANTY & MAINTENANCE MANUAL Maintenance Service precautions Vehicle maintenance is an important yet frequently neglected item. A Certified Pre-Owned vehicle must appear in a retail ready condition. Repairs performed outside of the warranty are not eligible for cross-line warranty and require wholesale authorization. 17, 18 Note: Refer to GM Service Policies and Procedures Manual Article ACDelco DuraStop Brake Limited Warranty Rotors Rotors are NOT to be resurfaced in an attempt to correct any of the following conditions: Noise/squeal Cosmetic corrosion Routine pad replacement Discoloration and/or hard spots Minor pitting Grooves and minor ridges Rotor re-facing during normal pad replacement is not necessary Light rust on the rotor/drum surface is normal and will not require resurfacing Never use lube on wheel mounting studs or mounting surfaces Some rotor scoring is acceptable and will not require turning of the rotor Pulsating brakes Note: When reconditioning a Certified Pre-Owned vehicle, the dealer must use GM Parts, ACDelco Advantage, Durastop or Original Equipment brand rotors. $93.20 … 0000021388 00000 n Schedule your vehicle inspection. That’s why our Certified Pre-Owned vehicles come with the security and convenience of our 24-hour Roadside Assistance Program †.. And you’ll never be without a ride, even if your vehicle requires warranty repairs. Remote Starters Aftermarket remote starters are authorized provided a key fob is available. All GMC certified pre-owned vehicles are selected for the program by franchised GMC dealerships. Each vehicle undergoes a 172-point inspection, which includes an interior and exterior inspection, a feature functionality assessment, a tire and brake inspection, an engine compartment inspection, an under-vehicle inspection, and a road test. Note: Refer to GM Service Policies and Procedures Manual Article Cross-Line Warranty Participation in cross-line warranty is voluntary. If a non-gm accessory is not on the list below and installed on the vehicle, the accessory will have to be removed or the vehicle is not allowed to be certified. HOW TO BE COMPLETELY CERTIFIED WITH YOUR LIFE. Important Information You Should Know, Go WHeRe InsPIRaTIon leads. Ask the dealer to put all promises in writing. Copies must be filed and distributed as follows: White Copy: Provide to the customer Gold Copy: Retained in dealers service file Yellow Copy: Retained in dealers sales file with accompanying RO Note: Completed service should be disclosed to the customer. Welcome to the all new GM 1Store! GM requires using GM Parts, ACDelco Advantage, Durastop or Original Equipment brand brake pads/linings/rotors/shoes for reconditioning. Name. Select: Select an eligible candidate vehicle 2. BMW Vehicle Programs bmw.ca wear & tear. We use the latest engineering and technical know-how to design. The 172 Point Inspection & Reconditioning Checklist is categorized as follows: Investigate Vehicle History (IVH) Maintenance Check Tires and Brake Pads Detailing Road Test Functional Engine Compartment Under Vehicle Interior Exterior Hybrid Vehicles Mechanical Condition All Certified Pre-Owned vehicles must meet or exceed the following standards: All original equipment systems and components that are present must function as designed within GM new-vehicle specifications If a Certified Pre-Owned vehicle has an open campaign (regardless of type), completion of that service must be verified or performed PRIOR to vehicle sale 22, 23 Mechanical, Maintenance, and Appearance Standards Exterior Body Integrity No missing, or loose components/moldings/trim, or evidence of rust-through or significant body repair (exceeding ¼ the market value of the car at time of repair) Body Finish No surface scratches, deep scratches, paint chips, or significant environmental fallout or acid rain etching or stains exceeding the following guidelines: Zone A (upper bumper line and above) The following must be repaired by refinishing, touch-up or conditioning: Environmental fallout or acid rain etching or stains that cannot be polished out with a buffing wheel. Note: Fanciful murals, designs, or ornamentation are not authorized 15, 16 Radios/Speakers/CD/Tape Player Systems/Entertainment Systems Aftermarket radios, speakers, CD, entertainment and tape player systems (including rear trunk mounted CD changer) must pass inspection. WARRANTY. Roof Racks Aftermarket roof racks must pass inspection. Past model year (2006) certification prices and warranties have been removed Addition of Dealer Trade Assistance vehicles in the ineligible list. Interestingly, the certified pre-owned markup isn’t entirely for the reasons you might think. Warranty Coverage... 4 Basic Vehicle Limited Warranty... 4 Battery and Drive Unit Limited Warranty...4, AUTOMOBILE MECHANIC STUDENT INTERNSHIP SKILLS LIST Provo School District, Audi Care/Audi Care Select. 18, 19 Sales Outside of the United States Certified Pre-Owned vehicles can only be sold or leased to consumers who reside in the United States. All questions regarding the Certified Pre-Owned Operations Guide should be directed to the GM Certified Dealer Support Center at (888) Program Overview As a Chevrolet, Buick, and GMC dealer, you receive many benefits from participating in the Certified Pre-Owned Program. Address. Before a Certified Pre-Owned vehicle is listed or sold, GM requires dealers to complete all safety recalls. 0000010177 00000 n The following must be filled out completely and accurately prior to beginning the mechanical inspection: VIN 17 character VIN required Stock Number/Repair Order Record RO number as a cross-reference to the Certified Inspection Checklist 21, 22 Original In-Service Date Original in-service date must be retrieved from the Investigate Vehicle History (GMIVH). Copyright Permission Data Wizard/Humboldt 2003, Scott Keele, Porsche Approved Certified Pre-Owned. Go to to register today! The card must be completely and accurately filled out. 6, 7 The GM Certified Process There are four (4) key steps to the Certified Pre-Owned process, which should be followed in order. They must, however, be fully functional and pass inspection for water leaks, corrosion, and correct installation. Caps/Toppers (Fiberglass or Aluminum) Aftermarket fiberglass truck caps/toppers must pass inspection. It is designed to be self-policing. If the spoiler needs to be replaced, it must be replaced with the GMrequired spoiler only. WE CHECK 160 POINTS. Reconditioning vs. Warranty Reconditioning or refurbishing a GM used vehicle refers to improving the vehicle's condition and value prior to its sale to a customer. Overview. Dealers are required to review the IVH and VHR prior to certification to ensure the following conditions are not present at time of certification: GM Buyback / Dealer Trade Assist / Lemon Law Warranty Block issues Branded Title Issues Salvage Junk Rebuilt/Reconstructed Dismantled Loss due to fire Flood damage Hail damage title Odometer Rollback Exceeds mechanical limits Salvage auction Fire damage Auto Recycler Frame damage Crash test vehicle Not Built to U.S. standards Taxi Vehicles modified for livery 12, 13 Note: Dealers are required to review a Vehicle History Report (VHR) and IVH Summary Page prior to certification. Before you even step foot in the dealership, you have to decide whether, PROGRAM GUIDELINES MY REPRESENTATIVE IS: PHONE: FAX: E-MAIL: wtechautoads@amtrustgroup.com AGENT/DEALER SERVICES: (800) 358-2655 MAZDA EXTENDED CONFIDENCE CLAIMS: (877) 727-6626 CUSTOMER SERVICE: (800), 2004 Chevrolet TrailBlazer - 2WD Emission Control Systems Warranties This section outlines the emission warranties that General Motors provides for your vehicle in accordance with the U.S. Federal Clean. For details about the Cadillac Certified Pre-Owned program and HUMMER, please refer to the Cadillac Certified Pre-Owned Operations Guide. During this process, the following steps must be completed: Service Coordinator or Manager ensures all inspection items have been completed, as prescribed by the 172 Point Inspection & Reconditioning Checklist and Guidelines instruction manual Service Manager performs final vehicle inspection and signs 172 Point Inspection & Reconditioning Checklist Completing the 172 Point Inspection & Reconditioning Checklist Check the INSP COMPLETED box for each component/item where the inspection has been completed If service is required on any component, check the SVC REQUIRED circle When service has been completed, check the SVC COMPLETED box N/A circle should be checked for obsolete, missing components/items or non-build options REQUIRED: Each item must be individually inspected and the accompanying box must be checked (DOCUMENT LINE THROUGHS ARE PROHIBITED) Upon completion of the certification inspection, the Service Manager, Service Technician and the Used Car Sales Manager must sign and date the 172-Point Inspection & Reconditioning Checklist Vehicles that pass inspection and meet all mechanical and appearance standards and guidelines are eligible to be certified under the Certified Pre-Owned Program. Check brakes for minimum of 5 mm thickness on pads/shoes with appropriate measuring tool; check rotors/drums for minimum factory thickness specification with recommended measuring tool. Certification Requirements: Obtain and review a Vehicle History Report (VHR) Obtain and review the Investigate Vehicle History (IVH) Complete the 172 Point Inspection & Reconditioning process Certify vehicle(s) in the Certified Used Inventory System (CUIS) Print Window Label and Buyers Guide and affix on vehicle window Certification Fee Dealers are not charged for the certification fee until the Certified Pre-Owned vehicle is reported sold in CUIS. Limited Warranty, Kia 7 Year Warranty. 0000000996 00000 n Running Boards Aftermarket running boards must pass inspection. 0000002028 00000 n Included. Courtesy Transportation Certified Pre-Owned vehicles requiring warranty may be eligible for Courtesy Transportation. 2012 Edition. 5200 Lake Worth Road Greenacres, FL 33463 BramanHondaPB.com 561-459-8924, HOURS OF OPERATION CUSTOMER SERVICE 8 AM TO 5 PM CST/CDT MAZDA EXTENDED CONFIDENCE CLAIMS MONDAY - FRIDAY 8 AM TO 5 PM PST, Vehicle Maintenance Policies and Procedures, Behind the Numbers. police or special delivery vehicles) Livery and for-hire vehicles (e.g. CERTIFIED PRE-OWNED OFFERS CERTIFIED PRE-OWNED. CONTENTs. The warranty as GM states it is great, but the way some dealers do the inspection and handle claims is inconsistent. Whether your original 4-year/50,000-mile BMW Warranty is coming to an end, CarLoans.com.au CAR BUYERS CHECKLIST Proudly brought to you by CarLoans.com.au CAR BUYERS CHECKLIST Proudly brought to you by CarLoans.com.au PART 1: ABOUT YOU First name Last name Email address Phone, 5 Mechanisms and accessories 51A SIDE OPENING ELEMENT MECHANISMS 52A NON-SIDE OPENING ELEMENT MECHANISMS 54A WINDOWS 55A EXTERIOR PROTECTION 56A EXTERIOR EQUIPMENT 57A INTERIOR EQUIPMENT X79 NOVEMBER 2009, MINI SERvice, MINI SERvice plus, and mini extended warranty. Vehicles with windshield damage other than the above-mentioned conditions do NOT need to be replaced. CERTIFIED PRE-OWNED BENEFITS & WARRANTY. Continuously Variable Automatic, MINI EXTENDED SERVICE CONTRACTS LESS WORRY, MORE WEEEE! It also means “Peace… Founded in 1902, AAA is a not-for-profit, fully, USED CAR BUYING GUIDE The information contained in this Guide is intended to be generic and is not intended to be a comprehensive guide to the laws and requirements of any particular state, country or, TEREX BENFORD TA30 Customer Owned Certified OFF HIGHWAY TRUCKS Inspection Number: 751979 Serial #: A7991472 Date Created: 07/27/2011 07:46:05 AM CDT Engine Serial #: N/A Last Updated: 08/02/2011 07:10:48, Why Buy 5200 Lake Worth Road Greenacres, FL 33463 561-459-8924 1 During the car buying process, you have to make a lot of decisions. A highly qualified, skilled, and GM-trained technician familiar with all mechanical and operational aspects of a vehicle should perform the inspection. CPO Standard 2-Year or 30,000 Mile Maintenance Plan VIII. The RO will be used to help determine the estimated costs associated with certifying a candidate vehicle. 0000042947 00000 n Whether your odometer is ticking toward the end of your original 4-year/50,000-mile, Limited Warranty Information Contents: Golf Car Limited Warranty Part & Accessories Limited Warranty Only applicable in the United States Version no. Certified Pre-Owned Warranty Vehicles with Remaining GM Bumper-to-Bumper Limited Warranty The Certified Pre-Owned Warranty coverage period for vehicles with remaining GM Bumper-To-Bumper Limited Warranty (excludes Cadillac and HUMMER) begins immediately following the expiration of the new car Bumper-To-Bumper Limited factory warranty. 28, 29 Reporting the Sale To ensure timely activation of the certified warranty and the maintenance plan, sold Certified Pre-Owned vehicles must be reported immediately upon completion of the sale. 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